Session Deposits: Session deposits are NON-REFUNDABLE. This is also non-negotiable. This is outlined in the contract that you MUST sign and return. If you come to the unfortunate decision that you are unhappy with your session, and must have a refund, you will be refunded all fees EXCEPT the deposit.
Canceling Your Session: Sessions must be canceled within 48 hours of your allotted session time. If the session is canceled or you are a no show to your session you forfeit your payment, and it will be non-refundable. If you have only paid your deposit, that is also non-refundable. In the event that you wish to schedule another session your full payment will be due up front and will be non-refundable. There are minor exceptions on a case by case basis. These exceptions will be only considered if the resoning behind the cancellation is considered an "Act of God" reason; ie. death, extreme weather, sudden illness that cannot warrant a rescheduled session, etc.
Refunds: In the event that all other solutions have first been exhausted and you are going to be issued a refund, 24 hours is to be given from the time of the decision made that the refund is requested. This gives the photographer time to issue the proper amount owed to you along with proper documentation. This goes for partial and full refunds. Again, session deposits are NON-REFUNDABLE. This is a very important thing for you to remember as a client.
Tardiness to a Session: All sessions are carefully planned to fit your needs as a client and the photographer's business hours. If you are late to a session, you will not be issued a refund for missed time. It is up to the photographer's discretion whether or not to allot "make-up" time for the missing time from the session. The photographer is only required to wait 10 minutes for your arrival to the session before they may leave. In the event a photographer leaves your session due to tardiness, you will be recorded as a "no show" there will be an additional $25 fee added to your total for a reschedule. The remaining payment will be due up front and in full before the rescheduled date. This payment becomes non-refundable. If you choose not to reschedule, your session deposit is forfeited and non-refundable; you will be required to pay your full fee the next time you schedule an appointment with this photographer.
Social Media: After your session, the photographer will provide a "sneak peek" of your session within 48 hours. These will be watermarked. You may NOT change the images or crop/remove the watermark. Once the full gallery is delivered, your final images will not include a watermark. However, the same policy about extra filters or edits still apply. This includes ALL filters on ANY social media account. The photographer and/or the business; CJ Sky Photography, MUST be credited.
Photograph Contests and Advertisements: Before an image can be submitted to a contest or used in an advertisement, it must be approved by the photographer. A watermarked image also must be submitted. If you do not have the watermarked image, the photographer will include one. All image credits are to be given to CJ Sky Photography.